At Elite Wrist, we stand behind the quality of every timepiece we sell. To ensure complete peace of mind, all watches purchased from Elite Wrist come with a complimentary 1-Year Domestic Warranty at no additional cost.
1-Year Complimentary Domestic Warranty
Every product sold by Elite Wrist includes a 1-Year Domestic Warranty covering manufacturing and functional defects under normal usage conditions.
This warranty is provided completely free of charge with every purchase.
What Is Covered
The warranty covers:
- Manufacturing defects
- Movement-related issues
- Functional defects under normal use
- Internal mechanical or electronic faults
- Performance issues not caused by external damage
What Is Not Covered
The warranty does not cover:
- Physical or accidental damage
- Damage caused by misuse, negligence, or improper handling
- Scratches, dents, or normal wear and tear
- Water damage resulting from use beyond the watch's specified water resistance rating
- Damage caused by unauthorized repairs, modifications, or servicing
- Damage to straps, bracelets, batteries, glass, crowns, or other consumable or externally damaged components unless caused by a manufacturing defect
Warranty Claim Process
To request warranty service, customers should contact our support team with:
- Order number
- Description of the issue
- Photos or videos of the product, if applicable
Our support team will guide you through the warranty process and provide further instructions.
Warranty Service Charges
- The 1-Year Domestic Warranty is provided free of charge.
- Customers may be responsible for shipping charges associated with sending the product for inspection or service unless otherwise specified.
Contact Us
For warranty assistance or support, please contact us:
Email: support@elitewrist.store
Thank you for choosing Elite Wrist. We appreciate your trust and remain committed to delivering premium timepieces backed by reliable after-sales support.
"Warranty service is provided by Elite Wrist and is independent of the original manufacturer unless explicitly stated otherwise."