Warranty Policy

At Elite Wrist, we stand behind the quality of every timepiece we sell. To ensure complete peace of mind, all watches purchased from Elite Wrist come with a complimentary 1-Year Domestic Warranty at no additional cost.

1-Year Complimentary Domestic Warranty

Every product sold by Elite Wrist includes a 1-Year Domestic Warranty covering manufacturing and functional defects under normal usage conditions.

This warranty is provided completely free of charge with every purchase.

What Is Covered

The warranty covers:

  • Manufacturing defects
  • Movement-related issues
  • Functional defects under normal use
  • Internal mechanical or electronic faults
  • Performance issues not caused by external damage

What Is Not Covered

The warranty does not cover:

  • Physical or accidental damage
  • Damage caused by misuse, negligence, or improper handling
  • Scratches, dents, or normal wear and tear
  • Water damage resulting from use beyond the watch's specified water resistance rating
  • Damage caused by unauthorized repairs, modifications, or servicing
  • Damage to straps, bracelets, batteries, glass, crowns, or other consumable or externally damaged components unless caused by a manufacturing defect

Warranty Claim Process

To request warranty service, customers should contact our support team with:

  • Order number
  • Description of the issue
  • Photos or videos of the product, if applicable

Our support team will guide you through the warranty process and provide further instructions.

Warranty Service Charges

  • The 1-Year Domestic Warranty is provided free of charge.
  • Customers may be responsible for shipping charges associated with sending the product for inspection or service unless otherwise specified.

Contact Us

For warranty assistance or support, please contact us:

Email: support@elitewrist.store

Thank you for choosing Elite Wrist. We appreciate your trust and remain committed to delivering premium timepieces backed by reliable after-sales support.


"Warranty service is provided by Elite Wrist and is independent of the original manufacturer unless explicitly stated otherwise."